Shipping & Delivery Policy

Last updated: July 7, 2026

1. Applicability

This Shipping & Delivery Policy applies only to physical NFC Smart Cards purchased through SmartProfile.in. Digital subscription plans (Basic, Business, Premium, Pro) are delivered instantly online and are not covered by this policy.

2. Order Processing Time

NFC Smart Card orders are processed and dispatched within 2-4 business days of successful payment and confirmation of card details.

3. Delivery Timeline

  • Metro cities: 4-7 business days from dispatch
  • Other locations across India: 5-10 business days from dispatch
  • Delivery timelines are estimates and may vary due to courier delays or logistical disruptions beyond our control

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment. We may offer free shipping during select promotional periods.

5. Shipping Coverage

We currently ship NFC Smart Cards to all serviceable pin codes within India via our courier partners. International shipping is not currently supported.

6. Order Tracking

Once your order is shipped, you will receive a tracking number or link via email or WhatsApp to monitor delivery status.

7. Delayed or Failed Delivery

If your order has not arrived within the estimated delivery window, or delivery fails due to an incorrect address provided by you, please contact us so we can assist with re-shipping. Additional charges may apply for address errors caused by the customer.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect NFC card, please refer to our Refund & Cancellation Policy for replacement or refund eligibility.

9. Contact

Rajvi Enterprises, Villa No. 04, Beverly Park, Kanakia, Mira Road, Thane - 401107, Maharashtra, India. Email: info@smartprofile.in | Phone: 9987029548